Privacy Policy

Last updated:

At SplatTools, operated by SAI KIRAN NUNEMUNTHALA, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

  • Email address
  • Name (if provided through social login)
  • Profile picture (if provided through social login)
  • Authentication tokens for login purposes

1.2 Payment Information

When you make purchases, payment processing is handled by our payment provider (Paddle). We do not directly store your credit card information. We receive:

  • Transaction IDs and payment status
  • Billing address
  • Purchase history and token balance

1.3 Usage Data

We automatically collect certain information when you use our services:

  • Token consumption and usage patterns
  • Feature usage statistics
  • Browser type and version
  • Device information
  • IP address
  • Access times and dates
  • Pages viewed

1.4 User Content

When you use our processing tools, you upload videos and images. This content is processed to provide you with our services. We do not retain your content after processing is complete, unless you explicitly save it to your account.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process your transactions and manage your account
  • Track your token usage and billing
  • Send you service-related communications
  • Respond to your inquiries and support requests
  • Improve and optimize our services
  • Detect, prevent, and address technical issues or fraud
  • Comply with legal obligations

3. Data Sharing and Third Parties

3.1 We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

3.2 Service Providers

We share information with third-party service providers that help us operate our service:

  • Paddle: Payment processing
  • Supabase: Authentication and database services
  • Google Analytics: Website analytics and usage statistics

3.3 Google Analytics

We use Google Analytics to understand how users interact with our website. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site. We use this information to improve our services and user experience.

Google Analytics uses cookies to collect this information. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

3.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. AI Training Policy

We never use your uploaded content to train our AI models. Your videos, images, and processed outputs are used solely to provide you with our services and are not used for any machine learning training purposes.

5. Data Retention

  • Account Data: Retained until you delete your account
  • Transaction Records: Retained for 7 years for tax and legal compliance
  • Usage Analytics: Retained for 26 months (Google Analytics default)
  • Uploaded Content: Temporarily stored during processing, deleted immediately after unless explicitly saved

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit (HTTPS/TLS)
  • Secure authentication mechanisms
  • Regular security assessments
  • Access controls and monitoring

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights

Under applicable data protection laws, you have the right to:

  • Access: Request a copy of the personal data we hold about you
  • Rectification: Request correction of inaccurate personal data
  • Erasure: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your personal data
  • Restriction: Request restriction of processing in certain circumstances

To exercise any of these rights, please contact us at support@splat.tools.

8. Cookies

We use cookies and similar tracking technologies to:

  • Keep you signed in to your account
  • Remember your preferences
  • Analyze site traffic and usage patterns

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our services.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 16, we will delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Service Provider: SAI KIRAN NUNEMUNTHALA
Tax ID (NIF): 315024585
Address: R. Padre Costa 336, 4465-108 São Mamede de Infesta, Portugal
Email: support@splat.tools